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Topic 1: Digital “Visitors” and “Residents” #mang2049

From my understanding of the concept of “digital visitors” and “residents”, digital “visitors” are individuals who have a defined goal or task and they will select an appropriate tool to seek information to meet their needs. For example, when I go on Google to search for directions on how to get from my current location to the nearest coffee shop, I will find the information I need online and go offline to execute the task. Continue reading →