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2014

April 15, 2014

Why can’t you schedule my ExamStart exam?

This post explains why we sometimes say that it is not possible to schedule an exam in ExamStart. In both of the following cases it is possible to use ExamStart, just not schedule its use.

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Graham Robinson ⋅ Exams, Technical ⋅ No comments

April 9, 2014

Transforming Assessment

On the 3rd April Bill Warburton and Graham Robinson from the MLE Team in iSolutions presented a webinar entitled “Robust e-Exams: principles and practical examples” to a worldwide audience of e-Assessment researchers and practitioners.  More

William Warburton ⋅ Exams, Technical ⋅ No comments

April 9, 2014

Panopto Analytics – Semester 1 2013/14

Google Analytics is turned on within a number of MLE sites including Blackboard and Panopto. In the interest of openness we will share a number of pieces of analytical data with the community.

The following statistics are for 22nd September 2013 to 16th January 2014

For Panopto these stats are:

  1. Visitors
  2. Unique Visitors
  3. Browser
  4. Language (of the operating system)
  5. Location
  6. Referrals

Click on more to read the rest of this post
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Graham Robinson ⋅ Analytics, Panopto, Panopto Analytics ⋅ No comments

April 1, 2014

Blackboard Analytics – March 2014

Google Analytics and University of Southampton Blackboard service

Google Analytics (GA) is turned on within a number of MLE sites including Blackboard and Panopto. In the interest of openness we will share a number of pieces of analytical data with the community. Note that some data is from a smaller sample size and may not reflect 100% of users.
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Matthew Deeprose ⋅ Analytics, Blackboard, Blackboard Analytics ⋅ No comments

April 1, 2014

(How Well) Are You Being Served? Teaching Support Ticket Resolutions Stats – February 2014

iSolutions uses ITIL processes as part of its Service Management.  We organise our processes in a way informed by ITIL, and provide reports on how well we met our stated aims.  The main way that our users interact with us is through the Incidents and Service Requests they raise via ServiceLine.  We have targets to resolve 90% of Service Requests and Incidents with a set target time measured in elapsed minutes.

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Matthew Deeprose ⋅ Customer Service, Incidents, ITIL, Service Level Targets, Service Requests, Uncategorized ⋅ No comments

March 28, 2014

First look: Improved Blackboard Group Administration

When we upgrade Blackboard this summer, there will be a number of valuable improvements to the Groups feature. The Groups feature allows instructors to place students into groups and give them a dedicated group area where they may use blog, journal, wiki, calendar, task management, file exchange, and discussion board functionality. Adaptive Release rules can be set so that groups see different content within their Blackboard course based on which group they belong to.

With the upgrade new functionality will be available that improves the administration of groups for Instructors.

  • Easily add / remove group tools
  • Export Group and Group Membership Lists
  • Import Groups and Group Membership Lists
  • Create Smart Views from Groups
  • Holistic view of which students are in which groups
  • More

    Matthew Deeprose ⋅ BB 2014, Blackboard, Coming up, First look ⋅ No comments

    March 24, 2014

    First look: Panopto 4.6 videos

    Panopto have released a video of the new video player design that will be available after the Semester 2 exam period.

    http://demo.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ed1ca10c-80bc-458a-86c1-51100aeda3b7

    (Note that the demo.hosted website does not work correctly in IE8 or below. This will not affect the Southampton version)

    Graham Robinson ⋅ First look, Panopto ⋅ No comments

    March 20, 2014

    Panopto: Moving a video into a new course

    You can easily move a video using the Panopto website. Nothing needs to be processed and the change is immediate. More

    Graham Robinson ⋅ Panopto ⋅ No comments

    March 20, 2014

    Panopto: Stopping the video I just made from going out to students

    Panopto will automatically make recordings available within Blackboard within a few minutes of your lecture. The following directions allow you to prevent automatic access immediately after the lecture is recorded.
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    Graham Robinson ⋅ Panopto ⋅ No comments

    March 20, 2014

    First look: New Blackboard Text Editor

    When we upgrade Blackboard this summer, one of the benefits will be a new text editor.

    The headline features of the new text editor are:

    – proper copy and paste from Word without needing to use the “paste from word” mashup.
    – new equation editior with MathML support.
    – “true HTML” editing – although some aspects will be automatically stripped in order to enforce security best practice.
    – more options for aligning graphics around text
    More

    Matthew Deeprose ⋅ BB 2014, Blackboard, Coming up, First look ⋅ No comments

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