No, not that Blackboard, real blackboards.
Despite being in our fifth year with Panopto at the University there is something that we haveve really struggled with; capturing Blackboards. Of course we haveve always had options, Panopto ingests webcams, but the cable to a webcam is generally only one metre long. With an extension lead you might get four metres away from the computer at the front. More
iSolutions uses ITIL processes as part of its Service Management. We organise our processes in a way informed by ITIL, and provide reports on how well we met our stated aims. The main way that our users interact with us is through the Incidents and Service Requests they raise via ServiceLine. We have targets to resolve 90% of Service Requests and Incidents with a set target time measured in elapsed minutes.
Google Analytics is turned on within a number of MLE sites including Blackboard and Panopto. In the interest of openness we will share a number of pieces of analytical data with the community.
The following statistics are for 27th January 2014 – 24th September 2014
For Panopto these stats are:
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Have you been to one of our larger training sessions? I hope you enjoyed it!
We run a 90 minute Panopto training course (http://go.soton.ac.uk/training) where we go through each step required to make a fantastic Panopto recording. Attached below you’ll find the step-by-step training guide that accompanies the course.
Google Analytics (GA) is turned on within a number of MLE sites including Blackboard and Panopto. In the interest of openness we will share a number of pieces of analytical data with the community. Note that some data is from a smaller sample size and may not reflect 100% of users.
More
iSolutions uses ITIL processes as part of its Service Management. We organise our processes in a way informed by ITIL, and provide reports on how well we met our stated aims. The main way that our users interact with us is through the Incidents and Service Requests they raise via ServiceLine. We have targets to resolve 90% of Service Requests and Incidents with a set target time measured in elapsed minutes.
Continue the new academic year and check if you have tried the features listed below – they may benefit your experience. Google Analytics (GA) is turned on within a number of MLE sites including Blackboard and Panopto. In the interest of openness we will share a number of pieces of analytical data with the community. Note that some data is from a smaller sample size and may not reflect 100% of users.
More
iSolutions uses ITIL processes as part of its Service Management. We organise our processes in a way informed by ITIL, and provide reports on how well we met our stated aims. The main way that our users interact with us is through the Incidents and Service Requests they raise via ServiceLine. We have targets to resolve 90% of Service Requests and Incidents with a set target time measured in elapsed minutes.
There is a new folder in Panopto called
# Your secure practice folder [Files DELETED after 14 days]
This is a special folder that allows you to record a Panopto session that cannot be seen by your colleagues or students. If you’ve been concerned about trying out Panopto, as the recordings upload directly into Blackboard, then this is the perfect opportunity to try it out. More