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2014

July 2, 2014

New Panopto folder structure

We are making two changes to the Panopto service in one week’s time. Both changes will significantly increase your ability to get your content securely to the right people and decrease the amount of time spent moving sessions between courses.

“Give me a one line summary”

We will be creating some new folders based on your Blackboard course that will allow you to share sessions with more than a single year’s course. We’ll also make you a secure practice area that students and other staff cannot see. More

Graham Robinson ⋅ Panopto ⋅ 1 comment

June 30, 2014

Bob National: Available now

Bob National is now available. Find out more at http://bobnational.net or our help pages. More

Graham Robinson ⋅ Bob National ⋅ No comments

June 25, 2014

First look: Bob National

Freeview TV, permanent programme recordings and the BBC digital archive are available from July 1st.

Bob National, a TV recording service, is available for all Staff and students from July 1st 2014 making more than 1 million TV programmes instantly available to watch. More

Graham Robinson ⋅ Bob National, Coming up, First look ⋅ No comments

June 17, 2014

Embedding Panopto videos

You can now embed Panopto videos on blog.soton.ac.uk in the following way.

More

Graham Robinson ⋅ Panopto ⋅ No comments

June 9, 2014

Blackboard 2014 Upgrade – What do you need to know?

This weekend Blackboard will be upgraded to the latest version.  A number of exciting new features will be available along with an updated interface.  Initial load testing suggests our new Blackboard installation will be the fastest yet.  This page summarises what staff and students at the University of Southampton need to know.

More

Matthew Deeprose ⋅ BB 2014, Blackboard, Coming up, First look ⋅ No comments

June 5, 2014

First Look: Blackboard Retention Centre

Blackboard’s Retention Centre alerts instructors to students who meet rules that may indicate their educational experience is at risk.

Risk alerts are highlighted in Blackboard Global Navigation, so that instructors are made aware of such issues as soon as they login.

Risk Alerts Highlighted in the Global Navigation menu

Risk Alerts Highlighted in the Global Navigation menu

Further details shown after clicking on the alert icon

Further details shown after clicking on the alert icon

More

Matthew Deeprose ⋅ BB 2014, Blackboard, Coming up, First look ⋅ No comments

June 4, 2014

First Look: New Blackboard Assignment Features

When we upgrade Blackboard this summer a key benefit will be updates to the Blackboard Assignment Feature.  While we also have TurnItIn available within Blackboard some customers also use the assignment feature that is built in to Blackboard.   Blackboard has added some new aspects to this feature, namely online marking, delegated marking, anonymous marking and rubrics.  Documentation on how to use these will be available following our upgrade.  Below is a summary of the new features and how they look.

More

Matthew Deeprose ⋅ BB 2014, Blackboard, Coming up, First look ⋅ 1 comment

June 2, 2014

Blackboard Analytics – May 2014

Google Analytics and University of Southampton Blackboard service

Google Analytics (GA) is turned on within a number of MLE sites including Blackboard and Panopto. In the interest of openness we will share a number of pieces of analytical data with the community. Note that some data is from a smaller sample size and may not reflect 100% of users.
More

Matthew Deeprose ⋅ Analytics, Blackboard, Blackboard Analytics ⋅ No comments

June 2, 2014

(How Well) Are You Being Served? Teaching Support Ticket Resolutions Stats – April 2014

iSolutions uses ITIL processes as part of its Service Management.  We organise our processes in a way informed by ITIL, and provide reports on how well we met our stated aims.  The main way that our users interact with us is through the Incidents and Service Requests they raise via ServiceLine.  We have targets to resolve 90% of Service Requests and Incidents with a set target time measured in elapsed minutes.

More

Matthew Deeprose ⋅ Customer Service, Incidents, ITIL, Service Level Targets, Service Requests ⋅ No comments

May 20, 2014

First Look: Student Preview

When we upgrade Blackboard this summer a key benefit will be the new “Student Preview” feature.

Student preview is a feature that allows Blackboard course instructors to review their course in the exact same way as a student.

While Edit Mode set to Off would give a very good idea of how the student would see the course, Student Preview will create a temporary student account on the course so that the instructor will see exactly what a student sees.  This includes the ability to take tests and receive results.

Student Preview may be activated at any time by clicking on the icon that looks like an eye to the left of Edit Mode.

Student Preview Icon

Student Preview Icon

More

Matthew Deeprose ⋅ BB 2014, Blackboard, Coming up, First look ⋅ No comments

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