the app
The CampusM team (who develop MySouthampton) have supplied us with detailed information on why each Permission in the Android app store is needed.
Please note that the permissions model in Android 6 will change, and you will not need to agree to all the permissions up front. More
Students and staff will find the MySouthampton and Blackboard Mobile Learn applications improve their experience and save time. Right now at the University we are joined by Pre-sessional Students, who are international students planning to come to the UK for undergraduate or postgraduate study at the University. The details in this guide are particularly useful for Pre-sessional Students right now, but are also useful to all other students and staff at the University.
iSolutions uses ITIL processes as part of its Service Management. We organise our processes in a way informed by ITIL, and provide reports on how well we met our stated aims. The main way that our users interact with us is through the Incidents and Service Requests they raise via ServiceLine. We have targets to resolve 90% of Service Requests and Incidents with a set target time measured in elapsed minutes.
We’ve got our hands on a test version of the new Android MySouthampton. Some great strides have been made in making the Android version as functional as the iOS application, so hopefully the 20% of students running Android will be very happy with it.
The MySouthampton app has it’s own inbuilt analytics system similar to Google Analytics (GA) used on other MLE sites.
This screen shot data shows the amount of active users on a week by week basis. Comparing date points of 30th September 2012 with 30th September 2013, we have gone from 1,998 users in 2012 to 6,589 users this year.
The following screenshot shows the the amount and differences in operating systems (OS). There are currently 26,674 active users for the app, 20,830 of them use an Apple device to access the app.
