Currently there is no Procurement/Contract information captured in a System or Servcice CI record. This has now been addressed as part of the process to make the ServiceNow System & Service CI record the single source of all information with the ultimate aim of doing away with the Service Handbook. This has been achieved as […]
project
2015
Project Management update
The Project application is now live and in use. The project portfolio and project work packages have been imported from Trac as Projects and Project Tasks. Subsequently, email notifications have been created relating to Project Tasks for actions such as assignment, updating and closure.