Don’t Discount the Impact of Online Reviews (Abigal Tracy) A new study finds that the majority of small business owners aren’t paying as much attention to online reviews as they should. According to a B2B research report: https://www.zendesk.com/resources/customer-service-and-lifetime-customer-value 90 percent of consumers say positive online reviews influence their purchasing decisions, in contrast 87 percent of …
Tag Archive: Literacy
Mar 23
Related Academic Work 1 – Connecting to Change the World
Connecting to Change the World: Harnessing the Power of Networks for Social Impact Key Point: Successful networks require thoughtful design. I have reviewed some of the key design issues that may arise in the planning of ‘Be Seated’. Key Design/Review Issues Applying to BeSeated 1. Purpose: reason for being. A collaborative network that provides …