As part of continual service improvement activities, the following changes have been made to Change Management related email communications.
- All email notifications regarding the progress of change requests now automatically include the affected system or service in the short description. This means there is no longer a requirement to include the name of the affected system or service in the short description of the change request form. For Standard Change Requests the STD number is still to be included at the beginning of the change request form short description.
- The list of Normal change requests for review at CAB sent out on Monday mornings will now be an embedded list with clickable links for the change numbers, affected system or service and requestor rather than as an attached pdf document.