As a result of feedback received and in line with our policy of Continual Service Improvement we are activating notifications for Change Request notes and Change Approval Request comments AM this coming Thursday 09 July.
This means that every time a public or private note is added to a Change Request or a Change Request Approver adds a comment to an Approval Request, an email notification will be sent to the Change Requestor for them to review what has been written and take any necessary action.