{"id":1814,"date":"2018-06-22T16:31:48","date_gmt":"2018-06-22T16:31:48","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/webteam\/?p=1814"},"modified":"2018-06-22T16:31:48","modified_gmt":"2018-06-22T16:31:48","slug":"talking-to-people-in-highfield-raynas-weekly-intern-blog-2","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/webteam\/2018\/06\/22\/talking-to-people-in-highfield-raynas-weekly-intern-blog-2\/","title":{"rendered":"Talking to People in Highfield &#8211; Rayna&#8217;s Weekly Intern Blog #2"},"content":{"rendered":"<h1>Recap<\/h1>\n<p>Last week was my first week as an intern. I spent most of it learning Laravel from scratch. I also planned my requirements gathering for my project, which would involve 2 focus groups with students and interviews with as many lecturers as possible. These were meant to be done this week.<\/p>\n<p>My project was going to be a system for asking questions anonymously in lectures, which addresses the intimidation of raising a hand in a lecture to ask a potentially dumb question.<\/p>\n<h1>Focus Groups &#8211; gathering info from students<\/h1>\n<h2>Focus Group 1<\/h2>\n<p>My first focus group had 3 students from archaeology, English-and-film and computer science respectively. We brought pizza as an incentive for the students to participate.<\/p>\n<p>We learned the following things:<\/p>\n<ul>\n<li>Students are, in fact, intimidated and not likely to ask questions by raising their hand in a lecture<\/li>\n<li>Another problem is when lecturers ask students a question &#8211; students are too scared to answer for fear of being dumb<\/li>\n<li>Therefore, students would like to be able to <em><strong>ask or answer<\/strong> <\/em>questions anonymously online during a lecture<\/li>\n<li>Another useful feature would be to indicate that they don&#8217;t understand at a certain point<\/li>\n<li>Paying attention in a lecture is crucial, so a distracting app might do more harm than good<\/li>\n<li>The key features that students value are <strong>anonymity<\/strong> and <strong>getting answers from the lecturer<\/strong><\/li>\n<\/ul>\n<p>The <a href=\"https:\/\/docs.google.com\/document\/d\/1QNayVwffubn1l55HI7Ec3Pq28oKfJwIOb1FN_mLM8zk\/edit?usp=sharing\">full notes of what they said can be found here<\/a>, and the <a href=\"https:\/\/docs.google.com\/document\/d\/1h-ijfIjD3_Hg1euMXcNL5kmxm881XqrKH-G-t8EPXXc\/edit?usp=sharing\">report (which includes their wireframes) can be found here.<\/a><\/p>\n<h2>Focus Group 2<\/h2>\n<p>The second focus group had 4 students all from computer science, all Bulgarians &#8211; it was a Bulgarian programmer pizza party.<\/p>\n<p>They provided the following extra information:<\/p>\n<ul>\n<li>They too never ask or answer questions by raising a hand (with small exceptions)<\/li>\n<li>They agreed with all the previous points, except the below point<\/li>\n<li>They thought in-class quizzes were unfeasible because they&#8217;re extra effort for lecturers that they don&#8217;t need to put in currently<\/li>\n<li>As computer scientists, they were leaning towards a Stack Overflow style question and answer platform, where students can answer and upvote questions and answers<\/li>\n<li>They suggested that students shouldn&#8217;t be able to downvote questions, as there is no reason to discourage people from asking questions<\/li>\n<\/ul>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1sgMLEjmlKHXUz_tFs1wipIhQFeSzGRBxxtor9RfMeo8\/edit?usp=sharing\">Full notes of focus group 2<\/a>,\u00a0<a href=\"https:\/\/docs.google.com\/document\/d\/1wkmHA6Tde0VI61xCwMV7bX8mmxJeoRtaEnoUlA5xehE\/edit?usp=sharing\">report of focus group 2<\/a><\/p>\n<h1>Discovering that an app like this already exists<\/h1>\n<p>It had been said to me by some students that an app similar to what I&#8217;m planning to make is already available on the MySouthampton app, called Meetoo. I kept that in the back of my mind with the intention of researching it later.<\/p>\n<p>Well, maybe I should have researched it earlier because once I looked into it, I discovered that it had 90% of the main features people asked me about:<\/p>\n<ul>\n<li>People can ask questions (potentially anonymously) during a lecture<\/li>\n<li>People can upvote questions to push them to the top<\/li>\n<li>The lecturer can launch a poll with a question and people can vote anonymously on their phones<\/li>\n<li>Stats from the poll can then be displayed immediately afterwards<\/li>\n<\/ul>\n<p>They even had a video on YouTube of Southampton students praising the app! Ugh!<\/p>\n<p>With this in mind, I went to do my lecturer interviews with a somewhat reduced level of confidence.<\/p>\n<h1>Interviews &#8211; gathering opinions from lecturers<\/h1>\n<p>It&#8217;s not that I didn&#8217;t try to find any lecturers from outside of ECS &#8211; the 6 lecturers that I emailed just didn&#8217;t reply to me. I don&#8217;t blame them &#8211; they have no connection to this so they probably wouldn&#8217;t prioritise it over other tasks etc.<\/p>\n<p>I interviewed 3 lecturers from ECS &#8211; Nick Gibbins, Kirk Martinez and Klaus-Peter Zauner. I showed them wireframes for 3 different ideas for systems:<\/p>\n<ol>\n<li>A system for asking questions anonymously during lectures (like the one that already exists, sigh)<\/li>\n<li>A system for asking questions anytime anonymously online (like Stack Overflow but simplified and mobile friendly)<\/li>\n<li>A system which only has a button which says &#8220;I don&#8217;t understand&#8221;<\/li>\n<\/ol>\n<p>All wireframes of the system can be found in the report linked at the end of this section.<\/p>\n<p>The opinions were pretty consistent and can be summarised to this:<\/p>\n<ul>\n<li>It is hard to see how System 1 can be done in a way that&#8217;s convenient for the lecturer<\/li>\n<li>It is preferred that the students ask questions by raising a hand<\/li>\n<li>System 2 seems like a good idea if executed correctly<\/li>\n<li>It should encourage students to answer each other&#8217;s questions<\/li>\n<li>System 3 could be useful but faces some of the challenges of System 1, mainly having to adjust the lecture flow to fit it<\/li>\n<li>System 3 might put too much pressure on the lecturer &amp; give too much control to the students that might not know what&#8217;s best for them<\/li>\n<\/ul>\n<p>I could not get a definitive answer of whether System 2 is worth implementing, but the general opinion of it was positive.<\/p>\n<p>The <a href=\"https:\/\/docs.google.com\/document\/d\/1lMvoFgIgDr7Xn6SAre9H5SN62-CpiEPOwxk0MKlkr4w\/edit?usp=sharing\">detailed report of the lecturer interviews can be found here<\/a>.<\/p>\n<h1>Conclusions from the data gathering<\/h1>\n<ul>\n<li>The initial idea exists and is provided by the university (Meetoo) and is satisfactory as it is<\/li>\n<li>There is some interest in the idea of anonymous questions anytime with written answers (stack overflow style)<\/li>\n<li>I&#8217;m not sure if I need with more data gathering<\/li>\n<\/ul>\n<p>I&#8217;ve learned a lot but I am confused. Maybe this is what wisdom feels like.<\/p>\n<h1>Bonus &#8211; Accessibility workshop!<\/h1>\n<p>The team went to an accessibility workshop in Highfield, where they taught us some stuff about accessibility. Yay!<\/p>\n<p>I learned that there are some handy guides for accessibility online, there is incoming legislation which will make it\u00a0<em>more\u00a0<\/em>mandatory, and that there is no way to 100% assess accessibility in an automated way, although tools exist for it.<\/p>\n<h1>Next week<\/h1>\n<p>I&#8217;m not really sure what I&#8217;ll do next week. Possibilities include:<\/p>\n<ul>\n<li>Another focus group with students with a focus on the stack overflow idea<\/li>\n<li>More interviews with lecturers, hopefully from outside ECS<\/li>\n<li>Writing up requirements properly<\/li>\n<li>Trying to make a Hello World in Exchange Web Services<\/li>\n<li>None of the above<\/li>\n<\/ul>\n<p>Have a nice weekend!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recap Last week was my first week as an intern. I spent most of it learning Laravel from scratch. I also planned my requirements gathering for my project, which would involve 2 focus groups with students and interviews with as many lecturers as possible. These were meant to be done this week. My project was [&hellip;]<\/p>\n","protected":false},"author":99742,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1814","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/posts\/1814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/users\/99742"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/comments?post=1814"}],"version-history":[{"count":2,"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/posts\/1814\/revisions"}],"predecessor-version":[{"id":1816,"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/posts\/1814\/revisions\/1816"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/media?parent=1814"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/categories?post=1814"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/webteam\/wp-json\/wp\/v2\/tags?post=1814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}