{"id":4519,"date":"2017-03-15T09:28:27","date_gmt":"2017-03-15T09:28:27","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/servicemanagement\/?p=4519"},"modified":"2017-03-15T09:28:27","modified_gmt":"2017-03-15T09:28:27","slug":"servicenow-activity-stream-ui-changes","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/servicemanagement\/2017\/03\/15\/servicenow-activity-stream-ui-changes\/","title":{"rendered":"ServiceNow Activity Stream UI Changes"},"content":{"rendered":"<p>Following some customer feedback after the Helsinki update, we\u2019ve made a few changes to the user interface of the Activity Stream on tickets to make text more readable and to better highlight the difference between Public Notes, Private Notes, and system and field changes.<\/p>\n<p>&nbsp;<\/p>\n<p>Rather than light grey, text in the Activity Stream will be black.\u00a0 The Public Notes field and Public Notes journal entries in the Activity Stream have now been highlighted purple.\u00a0 The Private Notes field and Private Notes journal entries remain highlighted yellow.\u00a0 The system and field change journal entries (including emails sent\/received) remain highlighted grey.<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4520\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI.jpg\" alt=\"UI\" width=\"1083\" height=\"512\" srcset=\"https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI.jpg 1083w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI-300x142.jpg 300w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI-768x363.jpg 768w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI-1024x484.jpg 1024w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI-1024x484-920x435.jpg 920w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2017\/03\/UI-1024x484-365x173.jpg 365w\" sizes=\"auto, (max-width: 1083px) 100vw, 1083px\" \/><\/a><\/p>\n<div id=\"themify_builder_content-4519\" data-postid=\"4519\" class=\"themify_builder_content themify_builder_content-4519 themify_builder themify_builder_front\">\n\t\t<\/div>\n<!-- \/themify_builder_content -->","protected":false},"excerpt":{"rendered":"<p>Following some customer feedback after the Helsinki update, we\u2019ve made a few changes to the user interface of the Activity Stream on tickets to make text more readable and to better highlight the difference between Public Notes, Private Notes, and system and field changes. &nbsp; Rather than light grey, text in the Activity Stream will [&hellip;]<\/p>\n","protected":false},"author":97582,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4519","post","type-post","status-publish","format-standard","hentry","category-uncategorized","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/4519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/users\/97582"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/comments?post=4519"}],"version-history":[{"count":1,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/4519\/revisions"}],"predecessor-version":[{"id":4521,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/4519\/revisions\/4521"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media?parent=4519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/categories?post=4519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/tags?post=4519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}