{"id":2368,"date":"2015-05-29T08:37:11","date_gmt":"2015-05-29T08:37:11","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/servicemanagement\/?p=2368"},"modified":"2015-05-29T12:17:16","modified_gmt":"2015-05-29T12:17:16","slug":"user-records-flyout-windows","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/servicemanagement\/2015\/05\/29\/user-records-flyout-windows\/","title":{"rendered":"User Records &amp; Flyout Windows"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>Previously, when looking at a user\u2019s record in ServiceNow, it presented a large number of unused or unnecessary fields.\u00a0 The form has been tidied up to present only useful information relating to account, role, location and contact details.<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/71.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2369\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/71.jpg\" alt=\"7\" width=\"727\" height=\"299\" srcset=\"https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/71.jpg 727w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/71-300x123.jpg 300w\" sizes=\"auto, (max-width: 727px) 100vw, 727px\" \/><\/a><\/p>\n<p>The flyout window when hovering over the \u201ci\u201d next to any User field also used to present a large amount of redundant information.\u00a0 This has also been cleaned up to present a smaller window of useful information.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2370\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/81.jpg\" alt=\"8\" width=\"655\" height=\"230\" srcset=\"https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/81.jpg 655w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/81-300x105.jpg 300w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Similarly, the flyout information for Group fields has been changed to show the members of the group in question.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2371\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/9.jpg\" alt=\"9\" width=\"477\" height=\"294\" srcset=\"https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/9.jpg 477w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/9-300x185.jpg 300w\" sizes=\"auto, (max-width: 477px) 100vw, 477px\" \/><\/p>\n<div id=\"themify_builder_content-2368\" data-postid=\"2368\" class=\"themify_builder_content themify_builder_content-2368 themify_builder themify_builder_front\">\n\t\t<\/div>\n<!-- \/themify_builder_content -->","protected":false},"excerpt":{"rendered":"<p>&nbsp; Previously, when looking at a user\u2019s record in ServiceNow, it presented a large number of unused or unnecessary fields.\u00a0 The form has been tidied up to present only useful information relating to account, role, location and contact details. The flyout window when hovering over the \u201ci\u201d next to any User field also used to [&hellip;]<\/p>\n","protected":false},"author":97547,"featured_media":2373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1019151,1003202],"tags":[],"class_list":["post-2368","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-improvements","category-servicenow","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/users\/97547"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/comments?post=2368"}],"version-history":[{"count":2,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2368\/revisions"}],"predecessor-version":[{"id":2376,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2368\/revisions\/2376"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media\/2373"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media?parent=2368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/categories?post=2368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/tags?post=2368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}