{"id":2330,"date":"2015-05-21T08:02:01","date_gmt":"2015-05-21T08:02:01","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/servicemanagement\/?p=2330"},"modified":"2015-05-21T10:57:21","modified_gmt":"2015-05-21T10:57:21","slug":"new-dashboards","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/servicemanagement\/2015\/05\/21\/new-dashboards\/","title":{"rendered":"New Dashboards"},"content":{"rendered":"<p>A set of dashboards has been created that allow people to get a better overview of their work at an individual, team and departmental level.<\/p>\n<p>These dashboards include a series of charts, tables and gauges to identify workloads and priorities based on ticket volumes, age, category and other factors.<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/6.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2331\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/6.jpg\" alt=\"6\" width=\"190\" height=\"152\" \/><\/a><\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/7.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2332\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/7.jpg\" alt=\"7\" width=\"974\" height=\"520\" srcset=\"https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/7.jpg 974w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/7-300x160.jpg 300w\" sizes=\"auto, (max-width: 974px) 100vw, 974px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/change.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2340\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/change.png\" alt=\"change\" width=\"1008\" height=\"474\" srcset=\"https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/change.png 1008w, https:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/change-300x141.png 300w\" sizes=\"auto, (max-width: 1008px) 100vw, 1008px\" \/><\/a><\/p>\n<div id=\"themify_builder_content-2330\" data-postid=\"2330\" class=\"themify_builder_content themify_builder_content-2330 themify_builder themify_builder_front\">\n\t\t<\/div>\n<!-- \/themify_builder_content -->","protected":false},"excerpt":{"rendered":"<p>A set of dashboards has been created that allow people to get a better overview of their work at an individual, team and departmental level. These dashboards include a series of charts, tables and gauges to identify workloads and priorities based on ticket volumes, age, category and other factors.<\/p>\n","protected":false},"author":97547,"featured_media":2345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[907566,1003202],"tags":[],"class_list":["post-2330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dashboard","category-servicenow","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/users\/97547"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/comments?post=2330"}],"version-history":[{"count":4,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2330\/revisions"}],"predecessor-version":[{"id":2360,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2330\/revisions\/2360"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media\/2345"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media?parent=2330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/categories?post=2330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/tags?post=2330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}