{"id":2321,"date":"2015-05-21T08:00:13","date_gmt":"2015-05-21T08:00:13","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/servicemanagement\/?p=2321"},"modified":"2015-05-21T08:00:13","modified_gmt":"2015-05-21T08:00:13","slug":"change-tweaks-in-servicenow","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/servicemanagement\/2015\/05\/21\/change-tweaks-in-servicenow\/","title":{"rendered":"Change Tweaks in ServiceNow"},"content":{"rendered":"<p>Tweaks to the Change process in ServiceNow include:<\/p>\n<ul>\n<li>Comments are mandatory on Rejected Approvals<\/li>\n<li>Change Tasks must be completed before the Change can be closed<\/li>\n<li>Additional affected CIs will show the Change on their CI records<\/li>\n<li>Additional menu items \u201cMy Change Requests\u201d &amp; \u201cMy Groups Change Requests\u201d have been added<\/li>\n<\/ul>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2322\" src=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/4.jpg\" alt=\"4\" width=\"204\" height=\"70\" \/><\/a><\/p>\n<div id=\"themify_builder_content-2321\" data-postid=\"2321\" class=\"themify_builder_content themify_builder_content-2321 themify_builder themify_builder_front\">\n\t\t<\/div>\n<!-- \/themify_builder_content -->","protected":false},"excerpt":{"rendered":"<p>Tweaks to the Change process in ServiceNow include: Comments are mandatory on Rejected Approvals Change Tasks must be completed before the Change can be closed Additional affected CIs will show the Change on their CI records Additional menu items \u201cMy Change Requests\u201d &amp; \u201cMy Groups Change Requests\u201d have been added<\/p>\n","protected":false},"author":97547,"featured_media":2337,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1001598,1003202],"tags":[],"class_list":["post-2321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-change-management","category-servicenow","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/users\/97547"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/comments?post=2321"}],"version-history":[{"count":5,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2321\/revisions"}],"predecessor-version":[{"id":2343,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2321\/revisions\/2343"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media\/2337"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media?parent=2321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/categories?post=2321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/tags?post=2321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}