{"id":2246,"date":"2015-01-02T09:10:03","date_gmt":"2015-01-02T09:10:03","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/servicemanagement\/?p=2246"},"modified":"2015-05-11T13:13:15","modified_gmt":"2015-05-11T13:13:15","slug":"service-management-newsletter-issue-2","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/servicemanagement\/2015\/01\/02\/service-management-newsletter-issue-2\/","title":{"rendered":"Service Management Newsletter &#8211; issue 2"},"content":{"rendered":"<p>The\u00a0second edition of the Service Management Newsletter can be found here:<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/Newsletter_Issue_2.docx\">Newsletter_Issue_2<\/a><\/p>\n<p>This newsletter contains information regarding:<\/p>\n<ul>\n<li><strong>Portal Usability <\/strong><strong>\u2013 <\/strong>\u00a0A portal improvement based on user\u2019s requirements<\/li>\n<li><strong>Defects List <\/strong><strong>\u2013<\/strong> A new list of fixes<\/li>\n<li><strong>Feature Areas: Testing <\/strong><strong>\u2013<\/strong> The purpose and importance of testing<\/li>\n<li><strong>How to\u2026 <\/strong>\u2013 Improve your knowledge of ServiceNow functionality<\/li>\n<\/ul>\n<div id=\"themify_builder_content-2246\" data-postid=\"2246\" class=\"themify_builder_content themify_builder_content-2246 themify_builder themify_builder_front\">\n\t\t<\/div>\n<!-- \/themify_builder_content -->","protected":false},"excerpt":{"rendered":"<p>The\u00a0second edition of the Service Management Newsletter can be found here: Newsletter_Issue_2 This newsletter contains information regarding: Portal Usability \u2013 \u00a0A portal improvement based on user\u2019s requirements Defects List \u2013 A new list of fixes Feature Areas: Testing \u2013 The purpose and importance of testing How to\u2026 \u2013 Improve your knowledge of ServiceNow functionality<\/p>\n","protected":false},"author":97547,"featured_media":2312,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1001272,519290,1003202,11835,11834],"tags":[],"class_list":["post-2246","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixing-defects","category-newsletter","category-servicenow","category-testing","category-usability","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/users\/97547"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/comments?post=2246"}],"version-history":[{"count":1,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2246\/revisions"}],"predecessor-version":[{"id":2249,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2246\/revisions\/2249"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media\/2312"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media?parent=2246"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/categories?post=2246"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/tags?post=2246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}