{"id":2121,"date":"2015-01-01T10:00:32","date_gmt":"2015-01-01T10:00:32","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/servicemanagement\/?p=2121"},"modified":"2015-05-11T13:12:28","modified_gmt":"2015-05-11T13:12:28","slug":"service-management-newsletter-issue-1","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/servicemanagement\/2015\/01\/01\/service-management-newsletter-issue-1\/","title":{"rendered":"Service Management Newsletter Issue 1"},"content":{"rendered":"<p>The first edition of the Service Management Newsletter can be found here:<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/servicemanagement\/files\/2015\/05\/Newsletter_Issue_1.docx\">Newsletter_Issue_1<\/a><\/p>\n<p>This newsletter contains information regarding:<\/p>\n<ul>\n<li><strong>Reporting\u00a0 <\/strong><strong>\u2013 <\/strong>\u00a0A powerful tool for ServiceNow is now live<\/li>\n<li><strong>Fixing defects <\/strong><strong>\u2013<\/strong> Patch to fix server-side memory issues and other fixes<\/li>\n<li><strong>CMDB <\/strong><strong>\u2013<\/strong> A new tool for change management<\/li>\n<li><strong>How to\u2026 <\/strong>\u2013 Improve your knowledge of ServiceNow functionality<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div id=\"themify_builder_content-2121\" data-postid=\"2121\" class=\"themify_builder_content themify_builder_content-2121 themify_builder themify_builder_front\">\n\t\t<\/div>\n<!-- \/themify_builder_content -->","protected":false},"excerpt":{"rendered":"<p>The first edition of the Service Management Newsletter can be found here: Newsletter_Issue_1 This newsletter contains information regarding: Reporting\u00a0 \u2013 \u00a0A powerful tool for ServiceNow is now live Fixing defects \u2013 Patch to fix server-side memory issues and other fixes CMDB \u2013 A new tool for change management How to\u2026 \u2013 Improve your knowledge of [&hellip;]<\/p>\n","protected":false},"author":97547,"featured_media":2313,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1001272,519290,1001028,1003202],"tags":[],"class_list":["post-2121","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixing-defects","category-newsletter","category-reporting","category-servicenow","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/users\/97547"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/comments?post=2121"}],"version-history":[{"count":1,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2121\/revisions"}],"predecessor-version":[{"id":2123,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/posts\/2121\/revisions\/2123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media\/2313"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/media?parent=2121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/categories?post=2121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/servicemanagement\/wp-json\/wp\/v2\/tags?post=2121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}