Scenarios & Personas for miXXerS

I looked at a few other types of users that may use the site through creating personas.

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Scenario – Ed: Party producer

Background

Ed 30 is an event producer for a venue in London. He holds a bachelors degree in marketing. He is very active on social media. Though he loves music he does not produce it. His events are held bimonthly for difference genres including electronic music, hip hop and pop. While they are successful he wants to expand and reach out to new up and coming musicians and DJs on certain nights.

Story

Ed has premium membership because he will like to be able to use all the features of the site. He would login to his account via the home page and personalise his page by clicking what font, colors etc he would like to use on the page and how he would like to order it so that it best suits his audience. He will click on the advertise his events on the site by clicking the button advertise and then and add the name, of his event, the type of genre, location and where tickets can be bought. Given he has information about the audience via the graph that he can access and can gain anonymised information about what type of users are attending as they indicate they will attend and purchase tickets. He can then use that information to tailor the event as he arranges it and make more informed plans for future events

 

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Scenario: Su: Party Goer (Competition Winner)

Background

Su is 23 and is an avid music lover. She is from Granada in Spain and is a student at the University of Granada. She loves going to live events and goes out all the time in Granada but rarely goes as much as she would like to larger events because they are held in larger cities. Since has a part time job in a bar so she can earn some extra money while she studies. She likes to dance and is everyone tends to love her.

Story

While trying to find out where her favorite band ‘Limitless’ is playing she finds out that there is the chance to win tickets to their concert in Madrid and Skype with the band on the miXXerS site.  Though not the most popular band she really likes their music. She thinks it is very cool that you can get to actually more intimately engage with the band on miXXerS. She decides to take her chances and registers and apply. To her surprise she wins the prize and is featured on the site (with her permission) She tells everyone she knows about how cool she thinks miXXers is and encourages others in the Granada music scene with which she is familiar to use the site too. Her birthday is also coming up and she was planning to host a party and was looking for a DJ to play. She clicks on the link find DJ and read the reviews for those in her area that are into electronic music and salsa and pop music and books them for her birthday party.

 

Case Study: Scenarios and Personas

I created some persons based on the functionality of the site.

Scenario: Jonathan- semi pro musician and weekend DJ

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Background:

Jonathan, 34, is a sales manager of an franchise company weekdays but he also works as a DJ if he has chances. He is contracted to Juno Record and though he has produced 1 CD he still strugges to success as a DJ. He needs to develop fun base, but how?

 

Story:

Jonathan’s first CD sales is not as good as he wanted. His friends advised him to build a fan base using social network. He wrote information about his CD and music event on his Facebook but basically only his friends saw that. Then he starts using miXXerS after visiting the site to check out some musical events in his area as he learnt about the site from his friends via Facebook.

He went to top page-function 6 registration (DJ/Band/event) and registered his information. Two days after he got an email from miXXerS admin saying he was approved. Jonathan went to the site, top page-1.attend events, select “DJ” from pull down, then found his name and select it to jump to his page. There were no stars, events, nor comments. He then decides to register as a DJ and Musician. He finds out that he can only advertise events if he takes the premium offer and so he decides to sign up for the month free trial. He is then able to customise his profile page and advertise his event and his music. A few days later, Jonathan did a gig that he advertised on miXXerS. He found that slightly more people than usual came to his gig. After the gig he checked his page to find some stars and comments. He now notices that he is starting build a larger fan base.

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Scenario 2: Miki-Asian college student/music lover

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Background:

Miki is 23 years old Japanese international student studying in the University of Southampton, music major. Although she prefers dance/music/DJ activities it is not easy to find music event in the city, since she doesn’t have many friends here and she has some challenge in English.  But she definitely needs to have some fun.

 

 

Story:

Miki has trouble finding music events she likes in Southampton. Since she is an international student new to this country and city, getting sub culture information is not easy for her. Then she started using miXXerS.

She went to the top page, click 7.Register(user), and registered herself as a member. In her profile photo, she felt it’s safe not to use her real photo, so she used an icon for now. After a day she got an email from miXXerS admin saying her registration was approved. Then she went to top page, 1. Attend event. She selected  “Location”, then narrow down her choice by selecting “South East”, “Hampshire”, and “Southampton” to check if there are some events in the city. There is an event which she liked, so she asked her friend to go there. Her friend agreed, so she clicked “ticket” button to buy two tickets and was taken to the ticket site being used by the event producer. They also decide they want to take the opportunity to meet new people in Southampton and click to find other people who are looking for people to attend the event with. She and her friend check the profile of one user who would like to go to the event but not alone and arrange to meet with her. She attended to the event with her friend and meets the new person who they both like. They all love the party and decide to write review! Miki went to miXXerS top page, 1. Attend event, then reached the DJ who had a gig on her event. She added 5 stars to his page, recommended him and wrote a comment.

Roles of the users within miXXerS

Many of the users within the miXXerS social networks will play vastly different roles. These different users could be generic music lovers, the artists/musicians themselves, promoters or even venue owners.  Each of these users aims to get something different out of the social network and these differences are presented below.

Generic User: The generic user may have a number of different reasons for using the social network. This could be simply to follow their favourite artists in order to see any new music, upcoming gigs or simply what they are getting up to in their day to day lives. They may also simply want to find new music, be it within the same genre as their favourite artists or if they are more into the live scene, any upcoming gigs within their local area or region. Thirdly, they might just want want to use miXXerS as a place to communicate with their friends or general people sharing the same interests within music.

DJs/Musicians: The aim of musicians within the social network will depend on the position they are in. Famous musicians would likely use the site to simply communicate with their fans, announce/share the release of new music and to announce any gigs they will be performing. Lesser known and independent musicians would likely use the network to release any music they may have recorded and to communicate directly with any friends/fans that are also interested in their music. Like famous musicians, they may also use the network to announce any upcoming gigs.  Stats and the ability to advertise which is available for premium users will also be useful for them.

Promoters/Party Producers: Promoters/Party Producers are likely to only use the network in order to announce any new music or upcoming gigs/concerts from their associated artists. Promoters from a specific music label for example may be there to combine all of the related news for the artists within their label, whilst gig promoters may promote any upcoming gigs occurring at their associated venues. Stats available for premium users will also be useful for them. Stats and the ability to advertise which is available for premium users will also be useful for them.