{"id":449,"date":"2014-02-21T11:53:59","date_gmt":"2014-02-21T11:53:59","guid":{"rendered":"http:\/\/blog.soton.ac.uk\/mle\/?p=449"},"modified":"2014-02-24T14:32:20","modified_gmt":"2014-02-24T14:32:20","slug":"five-blackboard-tips-for-students-and-staff","status":"publish","type":"post","link":"https:\/\/blog.soton.ac.uk\/mle\/2014\/02\/21\/five-blackboard-tips-for-students-and-staff\/","title":{"rendered":"Five Blackboard Tips for students and staff"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-thumbnail wp-image-480\" alt=\"bb_roboto2\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/bb_roboto2-150x150.png\" width=\"150\" height=\"150\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/bb_roboto2-150x150.png 150w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/bb_roboto2.png 240w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/>Each month our Blackboard service is used by more than 24,000 members of the University. \u00a0Less than 1% of those customers contact <a title=\"Getting help from iSolutions\" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/getting_help\/getting_help.php\">ServiceLine<\/a> with a query about the Blackboard Virtual Learning Environment. \u00a0Most of these queries can be answered by referring to our <a title=\"Blackboard support web pages\" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/\">web pages<\/a>. \u00a0Those who do raise a ticket will usually find they have received a <a title=\"(How Well) Are You Being Served?\" href=\"https:\/\/blog.soton.ac.uk\/mle\/category\/itil\/service-level-targets\/\">resolution very quickly<\/a>. \u00a0With this in mind here are some quick tips based on queries we have been receiving lately.<\/p>\n<ol>\n<li><em><strong><a href=\"http:\/\/blog.soton.ac.uk\/mle\/2014\/02\/21\/five-blackboard-tips-for-students-and-staff\/#ws\">&#8220;Widescreen&#8221; mode \u2013 for students and staff<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"http:\/\/blog.soton.ac.uk\/mle\/2014\/02\/21\/five-blackboard-tips-for-students-and-staff\/#ua\">(Un)Available courses \u2013 for students and staff<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"http:\/\/blog.soton.ac.uk\/mle\/2014\/02\/21\/five-blackboard-tips-for-students-and-staff\/#ga\">Guest Access\u2013 for staff but benefits students<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"http:\/\/blog.soton.ac.uk\/mle\/2014\/02\/21\/five-blackboard-tips-for-students-and-staff\/#terms\">Tidying up your course list and enabling \u201cterms\u201d \u2013 for students and staff<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"http:\/\/blog.soton.ac.uk\/mle\/2014\/02\/21\/five-blackboard-tips-for-students-and-staff\/#ban\">Course Banners \u2013 for staff but benefits students<\/a><\/strong><\/em><\/li>\n<\/ol>\n<p><!--more--><\/p>\n<h1 id=\"ws\">&#8220;Widescreen&#8221; mode \u2013 for students and staff<\/h1>\n<p>Have you ever entered a course and found that you can only view the announcements page? \u00a0Maybe you have enabled Widescreen mode? \u00a0It can easily be toggled on and off, as shown in this animation.<\/p>\n<div style=\"width: 310px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"Toggling \" src=\"https:\/\/www.southampton.ac.uk\/~md4\/bbhelp\/hide_course_menu.gif\" width=\"300\" height=\"246\" \/><p class=\"wp-caption-text\">Toggling &#8220;wide screen mode&#8221;<\/p><\/div>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<h1 id=\"ua\">(Un)Available courses \u2013 for students and staff<\/h1>\n<p>As a member of staff do you wonder what this means at the top left of your course.<\/p>\n<div style=\"width: 506px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"Course is unavailable to students\" src=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/new2012-4.gif\" width=\"496\" height=\"52\" \/><p class=\"wp-caption-text\">Course is unavailable to students<\/p><\/div>\n<p>As a student do you wonder why in your My Courses box something like this appears?<\/p>\n<div id=\"attachment_450\" style=\"width: 491px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/unavailable.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-450\" class=\"size-full wp-image-450\" alt=\"Course is unavailable\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/unavailable.png\" width=\"481\" height=\"97\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/unavailable.png 481w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/unavailable-300x60.png 300w\" sizes=\"auto, (max-width: 481px) 100vw, 481px\" \/><\/a><p id=\"caption-attachment-450\" class=\"wp-caption-text\">Course is unavailable<\/p><\/div>\n<p>When courses are created on Blackboard they are set to be unavailable to students. This is so that the course instructor may prepare the course and then make it available when they are ready.<\/p>\n<p>So the important thing to remember is this: if you are a <strong>member of staff<\/strong> using Blackboard to support your course, your Blackboard course must be available to students in order for them to access it. \u00a0Doing so takes about five clicks, and <a title=\"How to make your Blackboard course available to students\" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/avail_b.html\">instructions are on our web site<\/a>.<\/p>\n<p><strong>Students<\/strong>\u00a0who find their course is unavailable should contact their course instructor.<\/p>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<p>&nbsp;<\/p>\n<h1 id=\"ga\">Guest Access\u2013 for staff but benefits students<\/h1>\n<div style=\"width: 732px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" alt=\"Guest Access\" src=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/guestaccess6.gif\" width=\"722\" height=\"398\" \/><p class=\"wp-caption-text\">Guest Access<\/p><\/div>\n<p>There may be occasions where you wish to allow people from outside the University to access your course. \u00a0Or you may wish to allow students to preview a course before they decide they would like to take it. \u00a0It&#8217;s very easy to make your course available to &#8220;guests&#8221; and you can give this access only to certain areas of your course as you see fit.<\/p>\n<p>Instructions for staff on how to enable Guest access are here:<\/p>\n<p><a title=\"How to set up Guest Access to your course\" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/setguestaccess.html\">http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/setguestaccess.html<\/a><\/p>\n<p>Instructions for Guests and students on how to access courses that have Guest Access enabled are here:<\/p>\n<p><a title=\"Accessing Blackboard as a Guest\" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/accessbbasguest.html\">http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/accessbbasguest.html<\/a><\/p>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<p>&nbsp;<\/p>\n<h1 id=\"terms\">Tidying up your course list and enabling &#8220;terms&#8221; &#8211; for students and staff<\/h1>\n<p>Is your course list too long and disorganised? \u00a0Has it become a source of frustration? \u00a0With three clicks you can take back control of your My Courses box by enabling &#8220;terms&#8221;. \u00a0This feature will group your courses by academic year.<\/p>\n<div id=\"attachment_454\" style=\"width: 550px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/my_courses.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-454\" class=\"size-full wp-image-454\" alt=\"My Courses\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/my_courses.png\" width=\"540\" height=\"499\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/my_courses.png 540w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/my_courses-300x277.png 300w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/a><p id=\"caption-attachment-454\" class=\"wp-caption-text\">My Courses box with &#8220;terms&#8221; enabled.<\/p><\/div>\n<p>Follow our guide to enable terms, and hide away any courses you no longer wish to see.<\/p>\n<div id=\"contentspacer\">\n<div id=\"linkscontent\">\n<div id=\"content\">\n<p><a title=\"Customising &quot;My Courses&quot;  \" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/custom_mycourses.html\">Customising &#8220;My Courses&#8221;<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<p>&nbsp;<\/p>\n<h1 id=\"ban\">Course Banners &#8211; for staff but benefits students<\/h1>\n<p>A course banner can help to differentiate your course, give immediate signposting to students, and make all involved feel more positive about their course. \u00a0We have seen some instances where course banners have been designed around a key image or detail that is referred to often in the course itself and helps to anchor this detail in people&#8217;s minds.<\/p>\n<p>Course Banners can be created using software such as <a href=\"http:\/\/www.gimp.org\/\">GIMP<\/a>, <a title=\"Paint\" href=\"http:\/\/windows.microsoft.com\/en-GB\/windows7\/products\/features\/paint\">Paint<\/a>, <a title=\"Photoshop\" href=\"http:\/\/www.adobe.com\/uk\/products\/photoshop.html\">Photoshop<\/a>, <a title=\"Paint.NET\" href=\"http:\/\/www.getpaint.net\/\">Paint.NET<\/a>, and <a title=\"Paintshop Pro\" href=\"http:\/\/www.corel.com\/corel\/product\/index.jsp?&amp;mapcounter=2&amp;pid=prod5100069\">Paintshop Pro<\/a>\u00a0or any other graphic creation software. \u00a0There are many online Banner generators too, such as:<\/p>\n<ul>\n<li>\n<div><a href=\"http:\/\/banner.fotor.com\/\">http:\/\/banner.fotor.com<\/a><a href=\"http:\/\/banner.fotor.com\/\">\/<\/a><\/div>\n<\/li>\n<li>\n<div><a href=\"http:\/\/www.bannerfans.com\/\">http:\/\/<\/a><a href=\"http:\/\/www.bannerfans.com\/\">www.bannerfans.com<\/a><\/div>\n<\/li>\n<li>\n<div><a href=\"http:\/\/www.bannersnack.com\/\">http:\/\/<\/a><a href=\"http:\/\/www.bannersnack.com\/\">www.bannersnack.com<\/a><\/div>\n<\/li>\n<li>\n<div><a href=\"http:\/\/www.mybannermaker.com\/\">http:\/\/www.mybannermaker.com<\/a><a href=\"http:\/\/www.mybannermaker.com\/\">\/<\/a><\/div>\n<\/li>\n<\/ul>\n<h2>Tips for Banner design<\/h2>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-456\" alt=\"Recommended Dimensions\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner1.png\" width=\"636\" height=\"399\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner1.png 636w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner1-300x188.png 300w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<dl class=\"wp-caption alignnone\" id=\"attachment_456\" style=\"width: 646px\">\n<dd class=\"wp-caption-dd\">Recommended Dimensions<\/dd>\n<\/dl>\n<p>We recommend using the dimensions of about 7 to 800 pixels wide and 150 to 200 pixels high. \u00a0This is based on <a title=\"Blackboard Analytics\" href=\"https:\/\/blog.soton.ac.uk\/mle\/category\/analytics\/blackboard-analytics\/\">our tracking<\/a> of the most popular monitor resolutions used by our customers.<\/p>\n<table style=\"background-color: #ccffcc\" width=\"640\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"320\"><b>Resolution<\/b><\/td>\n<td valign=\"top\" width=\"320\"><b>Number of visitors (Oct 2013)<\/b><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"320\">1366&#215;768<\/td>\n<td valign=\"top\" width=\"320\"><b>22,156<\/b><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"320\">1280&#215;1024<\/td>\n<td valign=\"top\" width=\"320\"><b>21,815<\/b><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"320\">1920&#215;1080<\/td>\n<td valign=\"top\" width=\"320\"><b>17,642<\/b><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"320\">1680&#215;1050<\/td>\n<td valign=\"top\" width=\"320\"><b>17,092<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Using these dimensions should suit almost all mainstream monitor sizes.<\/p>\n<p>As you can see in these two screenshots, such a Banner looks ok on both large and small screens.<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-457\" alt=\"banner2\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner2.png\" width=\"771\" height=\"440\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner2.png 771w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner2-300x171.png 300w\" sizes=\"auto, (max-width: 771px) 100vw, 771px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-458\" alt=\"banner3\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner3.png\" width=\"944\" height=\"290\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner3.png 944w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner3-300x92.png 300w\" sizes=\"auto, (max-width: 944px) 100vw, 944px\" \/><\/a><\/p>\n<p>Whereas in the two screenshots below a Banner that does not use the grey colour stands out and looks a little awkward.<\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-459\" alt=\"banner4\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner4.png\" width=\"822\" height=\"554\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner4.png 822w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner4-300x202.png 300w\" sizes=\"auto, (max-width: 822px) 100vw, 822px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-460\" alt=\"banner5\" src=\"http:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner5.png\" width=\"983\" height=\"255\" srcset=\"https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner5.png 983w, https:\/\/blog.soton.ac.uk\/mle\/files\/2014\/02\/banner5-300x77.png 300w\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" \/><\/a><\/p>\n<p>Once you have created a Banner it is very simple to add it to your course. Just follow our guide.<\/p>\n<p><a title=\"How to add a Course Banner to your Blackboard Course  \" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/computing\/elearn\/blackboard\/coursebanner.html\">How to add a Course Banner to your Blackboard course.<\/a><\/p>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<p>&nbsp;<\/p>\n<h1>More help<\/h1>\n<p>More than 65% of the entire iSolutions web site is dedicated to guiding you through the usage of Blackboard&#8217;s features.<\/p>\n<p><a title=\"E\u2013learning and teaching support  \" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/essentials\/learnandteach\/\">E-learning and Teaching Support in the iSolutions web site<\/a><\/p>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<p>&nbsp;<\/p>\n<h1>Support<\/h1>\n<p>For technical support go over to the iSolutions web site to find out phone number, email address, or to use IT help online.<\/p>\n<div id=\"contentspacer\">\n<div id=\"linkscontent\">\n<div id=\"content\">\n<p><a title=\"Getting help  \" href=\"http:\/\/www.southampton.ac.uk\/isolutions\/getting_help\/getting_help.php\">Getting help from iSolutions<\/a><\/p>\n<p><a href=\"#top\">&#8220;Back to Top&#8221;<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Each month our Blackboard service is used by more than 24,000 members of the University. \u00a0Less than 1% of those customers contact ServiceLine with a query about the Blackboard Virtual Learning Environment. \u00a0Most of these queries can be answered by referring to our web pages. \u00a0Those who do raise a ticket will usually find they [&hellip;]<\/p>\n","protected":false},"author":75418,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[471600,284875,471603,1],"tags":[],"class_list":["post-449","post","type-post","status-publish","format-standard","hentry","category-bb-tips","category-blackboard","category-customer-service","category-uncategorized","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author"],"_links":{"self":[{"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/posts\/449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/users\/75418"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/comments?post=449"}],"version-history":[{"count":18,"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/posts\/449\/revisions"}],"predecessor-version":[{"id":489,"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/posts\/449\/revisions\/489"}],"wp:attachment":[{"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/media?parent=449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/categories?post=449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.soton.ac.uk\/mle\/wp-json\/wp\/v2\/tags?post=449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}