Author Archives: Anis Sharip

Overview of Dragons Den Pitch

This post details an overview of the preparation for the Dragons Den pitch.

1) Preparation

We have discussed about our Dragon’s Den pitch. We have come to decisions regarding this pitch, as following:

  • We have decided that 3 members of the team will be responsible to deliver the pitch while the others will be involved in the Q&A session.
  • The selection of the presenter is a volunteer-based.
  • Further meetings will be scheduled to discuss the details of the pitch such as how to make it interactive and the expected questions that will be asked.

2) The Flow of the Pitch

The Dragon Pitch will begin with an introduction to the team members and project brief. It will be followed by the detailed discussion of the pitch and will be ended with Q&A session.

 

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Is TrustPal is a Social Network?

Generally, there are a few characteristics of social media that are been identified:

  1. User Based
  2. Interactive
  3. Community Driven
  4. Relationships
  5. Emotions Over Contents
  6. Create Pages

Application to TrustPal

All of the characteristics mentioned above apply directly with TrustPal.

  1. User Based – The contents of TrustPal will be determined by the user. TrustPal can’t achieve its objectives without user involvement. Users populate the TrustPal with conversations, posts, and content. (Within Group Support) This make TrustPal as dynamic as any other well-known social network.
  2. Interactive – TrustPal is very interactive because other than user involvement, there are several features that make it become more than a private-chat application, such as the user can rate support group threads.
  3. Community Driven –  TrustPal is  built from community concepts. The idea of this project is generated from our concern about the problem faced by students at the University of Southampton. Other than that, the user can create the community in this TrustPal by creating the support groups & expanding upon current ones. Support groups can be created based on their same experience or problem.
  4. Relationships – TrustPal thrives on relationships. By creating a relationship between mentor and student, we believe it will help motivate or support the user.
  5. Emotion over content – User will finding that the TrustPal provides a great support, no matter what crisis they are faced with.
  6. Create pages – By allowing the user to create support group in TrustPal.

 

Resources:

Dube, R.(n.d). Characteristics of Social Network. Retrieved from http://socialnetworking.lovetoknow.com/Characteristics_of_Social_Networks.

Saxena, S. (2013). 8 Key Characteristics Social Networking Sites. Retrieved from http://www.easymedia.in/8-key-characteristics-social-networking-sites/

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Flow Diagram

The image below illustrates the flowchart of the TrustPal application. Only registered user can access to TrustPal and use all the TrustPal features.

Blank Flowchart - New Page (1)

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Use Case Diagram and Description

This is the final version of the UCD & Description based on the scenarios described in the previous post. There are several features involves, as following:

 


1) Sign Up and Sign In

UCD1

Use Case ID : UCD_VC_100
Use Case Name : Sign up
Description : This use case describes the registration process.Student needs to sign in with their student id to use the system.
Actor : Student, Mentor, Admin
Precondition : All actors must have the sign in identification
Scenarios 1. The actor wants to use the application.2.Click on ‘Sign In’ link on top of the homepage.

a.  If student doesn’t have an account, they must sign up.

3. Actor sign in to the application.

4. The authenticate system will validate the student id.

 

Post Conditions: None

 


 

2) Search Post

UCD2

Use Case ID : UCD_VC_200
Use Case Name : Search post
Description : This use case describes how the actor can search the other actor post by insert and search the keyword
Actor : Student, Mentor, Admin
Precondition : All actors must have the sign in identification
Scenarios 1. The actor searches the keyword.2. The application will display the related results of public post.

3. Actor can view and join the discussion.

Post Conditions: None

 


 

3) Request virtual counselling

UCD3

Use Case ID : UCD_VC_300
Use Case Name : Request virtual consultation
Description : This use case describes how the actor can request virtual consultation.
Actor : Student, Mentor.
Precondition : All actors must have the sign in identification
Scenarios 1. Student can request to have a virtual counselling.2. This request will be assigned to the mentor.

3. Student will be connected to the mentor and they can have counselling session through private message or chatting.

4. After the counselling, student could provide feedback about their mentor.

Post Conditions: None

 


 

4) Request Online Chatting

UCD4

 

Use Case ID : UCD_VC_400
Use Case Name : Request online chatting
Description : This use case describes how the actor can anonymously request online chatting with the other student
Actor : Student.
Precondition : 1. All actors must have the sign in identification.2. Actor can request the online chatting with those with online status.
Scenarios 1. Actor requests online chatting with the other student.2. Student may accept or reject the request.
Post Conditions: None

 

 


5) Create thread

-Blank UML - New Page (2)

Use Case ID : UCD_VC_500
Use Case Name : create thread
Description : This use case describes how the actor can open thread for discussion. The other actor can comment in this thread and reply to other actor’s comment.
Actor : Student, Mentor.
Precondition : 1. All actors must have the sign in identification.
Scenarios 1. Actor create new thread about any issues.2. The other actor give opinion by add comment.

3. The other actor reply comment from no 2 to support or give any opinion.

4.Actor can rate the thread.

5. Any inappropriate thread will be closed by administrator.

Post Conditions: None

 

 


 

6) Create support group

-Blank UML - New Page

Use Case ID : UCD_VC_600
Use Case Name : create support group
Description : This use case describes how the actor create support group to give encouragement and support to each other
Actor : Student, Mentor.
Precondition : 1. All actors must have the sign in identification.
Scenarios 1. Actor create support group.2. The other actor give opinion by add comment.

3.Actor can rate the profile of the group’s creator.

4. Any inappropriate support group will be closed by administrator.

Post Conditions: None

 

 

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Storyboard 3- Trust

Scenario : This picture describes the scenario when the student is been assigned to the mentor. The mentor don’t know about the student identity and vice versa.

 

storyboard2

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Storyboard 2-Group Discussion

Scenario: This storyboard depicts the scenario of how the student can share their problem in an open discussion. They will create a thread and the other student can give their opinion in this thread.

group

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Storyboard 1

Scenario: This storyboard depicts a scenario when a student thinking to sign up to the TrustPal but they are worry about the privacy issue.

Click on the picture for enlargement.

 

anonymous

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Virtual Counseling

What is Virtual Counseling?

Virtual counseling is the delivery of counseling and therapeutic session between the counselor and patients via the computer and technology.

Benefits and Challenges

There are many benefits and challenges of online counseling [1], as describe below:

Benefits:

  • Convenience and remote access.Clients/Students who are reluctant to meet a counselor in person can use virtual counseling to seek help. There is no geographical and time zones boundaries.
  •  Privacy There are many people have a problem to see a counselor in person because they are shy, phobia, or afraid. Thus by using virtual counseling, it could give more privacy to the clients.
  •  Honest and straight forward.In online counseling, clients will be straight forward because they know that the session is private and nobody know who are them.

Challenges:

  • Counselor might not be able to protect or avoid clients from any physical risks.For some cases it will be better to served them offline or in person such as victims of abuse, clients with suicidal risks, or the clients with urgent crisis.
  • Trust and Confidence.Both clients and counselor must have trust and confidence on each other to ensure the counseling session works well. Confidentiality and security are big issues in online counseling.

Ethical and Principles

The ethical and principles of counseling is shown below [2]:

Picture1

 

Application to TrustPal

TrustPal is a virtual counseling platform that will be developed to support the University of Southampton students virtually and anonymously. When we found about the Nightline, we believe there are students who really needs the support and advise but they feel afraid to meet the counselor. Thus, TrustPal is a good platform for them. TrustPal is a convenience and can be accessed across places and platform, regardless where the student is.In TrustPal, we are applying the ethical and principles of counseling. For example, TrustPal will guarantee the student’s privacy is under control, being trustworthy, respect the user, beneficence, and avoid any judgmental or injustice issue.

 

Resources

[1] C. Spayer, J. Zack (2010). Online Counseling: Beyond the Pros and Cons.

[2] British Association for Counseling and Psychotherapy (2002). Ethical Framework for Good Practice in Counseling and Psychotherapy.

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