Category Archives: For Professional Services Staff

Thursday, 26th May 2016, 9.30 am–12.30 pm.  Location: 27/3057, Highfield Campus.  Tea & coffee provided.

There is no charge for this workshop.

Target audience:  Professional Services staff. Maximum  of 20 participants. Please register your interest by emailing intercultural@soton.ac.uk with ‘DCA’ in the subject line.  Please include your role and department.  We’ll contact you when we have a confirmed date to check if you would like to attend.

Outline:  This is an interactive workshop in which we’ll explore what makes some intercultural encounters more successful than others.  We’ll reflect on how expectations affect communication, including stereotyping and conventions such as punctuality and politeness.  Finally, we’ll learn some simple ways to adjust how we speak and write so that our communication is more effective.  Throughout the workshop you’ll be able to share your ideas, experience and examples of good practice with your colleagues.

This workshop has previously been run with staff from Student and Academic Administration with excellent feedback:

“Very good event to raise awareness and share ideas with staff from other areas of the uni”

“I think every member of staff should go to this session!”

Led by Jill Doubleday, Modern Languages and Alison Dickens, LLAS (Centre for Languages, Linguistics and Area Studies) as part of the Intercultural Connections Southampton project

Jill Doubleday has 15 years’ experience of teaching English to international students and is studying for a PhD in the field of internationalisation of higher education.

Alison Dickens currently directs the LLAS academic development programme and develops and delivers training in a number of areas including e-learning, language teaching and internationalisation.